At True Payment Tech, we are committed to upholding the highest standards of honesty, integrity, and service to our clients. We take pride in our work and believe in operating at a level that distinguishes beyond any organization in our industry. Our core values are based on the following principles:
- Honesty and Integrity: We believe in honesty and integrity as fundamental values in our work. We expect our sales professionals to be truthful and transparent in their interactions with clients, colleagues, and the company. We will not tolerate any form of deception, fraud, or dishonesty. Any employee found to have engaged in such conduct will be subject to disciplinary action, including termination.
- Service and Respect: We are committed to providing excellent service to our clients and treating them with the utmost respect. We expect our sales professionals to be courteous, professional, and attentive to the needs of our clients. We also believe in treating our colleagues with respect and fostering a positive work environment. Discrimination, harassment, or any other form of disrespectful behaviour will not be tolerated. This goes two ways, where respect is given, it is also received. We do not tolerate abuse from our clients. You have every right to terminate a contract with a client if they break our core values.
- Accountability and Responsibility: We believe in holding ourselves accountable for our actions and taking responsibili for our mistakes. We expect our sales professionals to take ownership of their work and strive for excellence in everything they do. We also believe in being transparent and open to feedback and constructive criticism. We are a team, and as such, we will always be there to support you in your triumphs and challenges.
- Compliance and Ethics: We are committed to complying with all applicable laws and regulations and conducting our business ethically. We expect our sales professionals to be knowledgeable about and follow all relevant laws and regulations. We also expect our sales professionals to conduct themselves in an ethical and responsible manner and to report any suspected violations of the law or company policy.
- Teamwork and Collaboration: We believe in working together as a team and collaborating to achieve our goals. We expect our sales professionals to support and encourage each other, share knowledge and expertise, and communicate openly and honestly. We also believe in recognizing and rewarding individual and team contributions to our success.
In conclusion, True Payment Tech is a company founded on the principles of honesty, integrity, and service to our clients. We hold ourselves to the highest standards of professionalism and expect the same of you. Any behaviour that violates this Code of Conduct will be subject to disciplinary action, up to and including termination.